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ISO 9001 specifies requirements for a quality management system (QMS). This international standard provides a framework for organizations to ensure that their products and services consistently meet customer and regulatory requirements, and that they strive for continuous improvement. By establishing a quality management system, organizations can enhance customer satisfaction by effectively managing processes, ensuring consistent quality, and fostering a culture of quality throughout the organization.

The focus on requirements rather than guidelines distinguishes ISO 9001 from some other standards, making it a crucial tool for any organization looking to implement a structured approach to quality management. This standard is applicable to any organization, regardless of size or industry, emphasizing its broad relevance in various sectors. This foundational role in quality assurance reflects its importance in maintaining standards and practices that lead to improved operational efficiency and improved customer trust.