Ace the 2025 Certified Quality Engineer Exam – Elevate Your Expertise and Shine!

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Which tool is primarily used for prioritizing issues to tackle them effectively?

Fishbone diagram

Flowchart

Pareto chart

The Pareto chart is the correct choice for prioritizing issues effectively because it is based on the Pareto principle, also known as the 80/20 rule. This principle posits that a small number of causes often lead to a large percentage of the problems or effects. The Pareto chart visually displays the frequency or impact of problems in descending order, allowing organizations to identify which issues are most significant and warrant immediate attention.

When using a Pareto chart, quality engineers can quickly see which problems contribute most to overall quality issues, enabling them to allocate resources more efficiently and implement solutions that have the greatest potential for improvement. This targeted approach maximizes impact and is a cornerstone of quality improvement initiatives.

In contrast, while other tools such as the fishbone diagram help identify cause-and-effect relationships, flowcharts depict processes, and scatter plots analyze correlations between variables, none of these tools are specifically designed for prioritizing issues. They serve different purposes in the quality management and problem-solving processes.

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Scatter plot

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