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In quality management, what is the purpose of a corrective action plan?

To audit processes

To eliminate issues and prevent their recurrence

A corrective action plan is specifically designed to address and resolve existing problems by implementing changes aimed at eliminating the root causes of those issues. By focusing on corrective actions, the plan ensures that any deficiencies identified are not only rectified but that measures are also taken to prevent similar problems from occurring in the future. This process is crucial for continuous improvement in quality management, as it promotes a proactive approach that aids in maintaining the standards of quality and enhancing overall organizational performance.

In contrast, the other options focus on different aspects of quality management. Auditing processes is important for evaluating compliance and effectiveness but does not inherently resolve issues. Training new employees is a critical component of ensuring skill competency but is not directly related to addressing existing quality issues. Documenting findings is essential for maintaining records of what has been discovered, but it does not actively contribute to resolving or preventing issues, which is the core purpose of a corrective action plan.

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To train new employees

To document findings alone

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