Ace the 2026 Certified Quality Engineer Exam – Elevate Your Expertise and Shine!

The primary focus of a quality improvement team is to enhance quality processes within an organization. This encompasses a range of activities aimed at systematically analyzing, improving, and optimizing processes to ensure they meet defined standards and customer expectations. Such teams typically employ various quality management methodologies, including Six Sigma, Total Quality Management (TQM), or Plan-Do-Check-Act (PDCA) cycles, to identify areas of inefficiency or waste, implement corrective actions, and ensure continuous improvement.

While improving customer service quality, designing marketing campaigns, or hiring new staff may be important for overall organizational success, they do not directly pertain to the role of a quality improvement team. Instead, quality improvement teams specifically target the processes that underpin product and service quality, thereby contributing to the overarching goal of delivering consistent, reliable, and high-quality outcomes.