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Question: 1 / 170

In quality engineering, what does the term "Kaizen" refer to?

A major overhaul of processes

Continuous improvement

The term "Kaizen" refers specifically to the concept of continuous improvement in quality engineering. It originates from Japanese philosophy, where "Kai" means "change" and "Zen" means "good," thus symbolizing the idea of making small, incremental improvements over time. Kaizen emphasizes the involvement of everyone in an organization, from top management to frontline workers, in identifying areas for improvement, suggesting changes, and implementing them.

This approach fosters a culture of teamwork and encourages employees to take ownership of their work processes, leading to greater efficiency and higher quality products or services. By focusing on gradual improvements rather than large-scale changes or major overhauls, Kaizen can create sustainable progress and foster an environment where continuous quality enhancement becomes a part of the organizational culture.

The other options relate to aspects of quality management but do not capture the essence of Kaizen. Major overhauls can be disruptive and are not the focus of Kaizen, which is about small, ongoing changes. A final quality check is more about assessing quality after production rather than the process of ongoing improvement. Employee training programs are valuable but are not synonymous with the continuous improvement philosophy that Kaizen embodies.

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A final quality check

Employee training programs

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